Terms & Conditions

Medication Clarity Clinic provides pharmacist-led medication education and consultation services designed to help patients better understand their medicines, supplements, and treatment options.

Services may include:

• Medication reviews 
• Education about medicines and supplements 
• Discussion of possible medication interactions or side effects 
• Guidance to help patients prepare for discussions with their GP or specialist 
• General information about menopause and hormone therapies 

Medication Clarity Clinic does not provide medical diagnosis, prescribe medications, or replace care from your treating doctor.

All treatment decisions must be made in consultation with your GP or specialist.

Appointments are conducted via telehealth or other agreed format.

By booking an appointment, you confirm that:

• The information you provide is accurate to the best of your knowledge 
• You understand the nature of the service being provided 
• You agree to these terms and conditions

The price of consultations will be displayed on the booking page or website at the time of booking.

All prices are listed in Australian dollars (AUD).

Medication Clarity Clinic reserves the right to update consultation fees at any time. Any changes will apply to future bookings only.

Appointments are reserved specifically for you and require preparation time.

If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice.

Cancellations made with less than 24 hours' notice or failure to attend an appointment may incur a cancellation fee of $50.

This policy allows appointment times to be offered to other patients who may be waiting for support.

Medication Clarity Clinic may waive cancellation fees at its discretion in cases of illness or unforeseen circumstances.

Medication Clarity Clinic provides professional consultation services.

As such, refunds are not provided for services that have already been delivered.

If technical difficulties prevent a consultation from taking place, we will make reasonable efforts to reschedule the appointment.

Medication Clarity Clinic respects your privacy and is committed to protecting your personal information.

Information collected may include:

• Your name and contact details 
• Medical history information you voluntarily provide 
• Medication and supplement information 
• Consultation notes 
• 
  

This information is collected solely for the purpose of providing consultation services.

Medication Clarity Clinic will not share your personal information with third parties except:

• Where required by law 
• Where necessary for secure clinical record keeping 
• With your consent 

All reasonable steps are taken to ensure your information is stored securely.

You may request access to your personal information by contacting:

kate@medicationclarity.com.au

Information provided during consultations is intended for educational purposes only.

Medication Clarity Clinic does not provide medical diagnosis or prescribing services.

Patients must consult their treating doctor or healthcare provider before making any changes to medications or treatment plans.

Medication Clarity Clinic is not responsible for outcomes resulting from decisions made independently of medical advice.

The information provided on this website is intended for general educational purposes and should not be considered medical advice.

While every effort is made to ensure accuracy, medical information may change over time and should always be discussed with a healthcare professional.

Medication Clarity Clinic may update these Terms and Conditions from time to time.

Updated terms will be published on this website and apply from the date of publication.

For questions about these terms, please contact:

Medication Clarity Clinic
Email: kate@medicationclarity.com.au